Jeff Ferguson

Director

Jeff Ferguson

Jeff has a strong drive for service delivery excellence, customer focus and strong relationships with his clients.

Prior to joining OSV, Jeff’s commitment to IT service delivery and continually improving service delivery helped him to progress through the IT organization and become key member of the CIO senior leadership team at OPG for the last 8 years of his 31-year career at OPG. Key relevant positions held:

  • Director IT Services for Ontario Power Generation
  • Senior Manager IT Services – Nuclear
  • Senior Manager Infrastructure and Hydro/Thermal Site Services

Professional and Industry Experience

Jeff worked in the utility industry for 31 years primarily with an infrastructure focus with management experience and service oversight in the following areas:

  • Wide area networks connecting 70 plus sites
  • Voice networks in both traditional and VOIP systems with pbx inter-connectivity between sites
  • LAN networks for sites ranging from 50 nodes to over 5000
  • Operational oversight for a large outsourced contract
  • Outside contract renewal service tower lead for all statements of work
  • Data center management and oversight Including for a new data center build and migration from old to new
  • Vendor management of telecom and hardware vendors
  • Management of large Microsoft enterprise agreement and delivery of service to 10000 plus employees
  • Software inventory and license management
  • End user service oversight and management
  • Business planning and financial management in support of the IT Service business

Jeff Ferguson is on LinkedIn

Education & Certifications

  • Honours Bachelor’s degree in Computer Science